Support

We are constantly trying to improve the quality, interaction of our website and products. If you have any concerns, bug reports, enhancement requests for our products/website, please do email us on support [at] designprovince [dot] com. We will be grateful to you.

For a complete list of devices, which support Flash Lite, please visit -
Adobe Mobile & Devices

Frequently Asked Questions

  1. I have a latest Nokia Phone. Why can't I install the SWF as wallpaper?
  2. Why don't I have an installer for wallpapers and screensavers? How am I supposed to set them up on my device?
  3. Why does my Nokia device revert back to its default "Clock" screensaver after a minute or so? Can I have your screensavers continued to be displayed?
  4. I have a feature request for an existing product. How do I convey it to you?
  5. How do I get to know about new releases from your portal?

  1. I have a latest Nokia Phone. Why can't I install the SWF as wallpaper?
    Much of the Symbian 60 V3 phones from Nokia support only FlashLite screensavers. Some don't support FlashLite screensavers too. But 100% of the S60 V3 phones don't support FlashLite wallpaper. There is nothing our products can do in order to fetch that support on the device. For compatibility before you download or buy any products, please do check the latest devices list HERE.

  2. Why don't I have an installer for wallpapers and screensavers? How am I supposed to set them up on my device?
    Unfortunately, we are not planning to provide installers for wallpapers and screensavers. We are in a process to discover a way to provide installers for stand-alone applications or games that we create. Refer to the General Support Topics on this page for more instructions on setting up screensavers or wallpapers manually.

  3. Why does my Nokia device revert back to its default "Clock" screensaver after a minute or so? Can I have your screensavers continued to be displayed?
    This is an As-Designed feature by Nokia to switch back to the default time/clock screensaver. This is mostly reported to us by E51 users. We have nothing in control. We are sorry.

  4. I have a feature request for an existing product. How do I convey it to you?
    We are glad you have one. Just drop by a mail to support [at] designprovince [dot] com and we shall get in touch with you as soon as possible.

  5. How do I get to know about new releases from your portal?
    We have a newsletter system created for you to subscribe. Do drop in your Name and Email with us through the subscription panel, so we will ping you whenever we have updates or new products for you.
 

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